Call me Mara For... OR Barack says I need a gun because...

I am angry and bitter today.

I woke up and was ready to go to work and made a quick check of my email. Guess what? Those processing my car payment made a typographical error for 2,700 (3000 dollars instead of 300). So, my account was overdrawn by well over 1000 dollars, and all I got from my banker and the biller (also a bank) was..."we will get research on this and it should be corrected in 2 to 5 BUSINESS DAYS".

I would ask, "Do you see the check in front of you?"

"Yes the banker would say, it is clearly for $300. But there is nothing we can do until it goes through our 2-5 business day research process."

"What do I do for money until then?" I asked

"I really feel bad for you. I don't know what you can do. I am sure it will be resolved to your satisfaction in 2-5 business days?" the representative retorted.

I asked to speak to a supervisor. She began to yell at me, "LISTEN...she said as she started off on a rant why it was not CHASE banks' fault, but COMPASS Banks."

I call Compass Bank. "We have no record of a payment yet. But go to your bank, send us a fax, and we can get it resolved in 3-5 business days." What?

After hours of calling I went to the branch I use most to get a copy of the check to fax to the car payment bank. Finally, after working half a day for resolution she said, "Well this will be easy to take care of...I will just get you provisional credit until the whole thing is resolved. It is clear this is a mistake we need to take responsibilty for, not you."

Thank God (I mean that literally) for the person at my local branch, or I may have just lost it.

I am thankful for the local customer service person, but I am still angry. I am bitter because I have to do the work to resolve my bank's mistake, and my creditor's mistake. I am angry because I am at the mercy of people like this, and they can really deal with me however they want to.

ARGHHHH.

CHASE IS THE ANTICHRIST.